Resolved incident

elevated latency/errors for a subset of customers

Convex · None · Started

Duration
2h 12m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved. The specific cause was due to a maintenance operation from a downstream provider which resulted in a database cluster switching to using an unoptimized table format. We'll be working to ensure the underlying cause is resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Convex

    This incident has been resolved. The specific cause was due to a maintenance operation from a downstream provider which resulted in a database cluster switching to using an unoptimized table format. We'll be working to ensure the underlying cause is resolved.

  2. Identified

    Convex

    Service has been restored to Pro customers and we're working on restoring free deployments.

  3. Investigating

    Convex

    We're investigating an issue with a database cluster leading to degraded performance and higher error rates for affected deployments.