Resolved incident

elevated latency/errors for a subset of customers

Convex · Minor · Started

Duration
1h 18m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Convex

    This incident has been resolved.

  2. Monitoring

    Convex

    All Convex deployments on the affected database cluster are back online now. We're continuing to investigate the root cause of this outage and monitor for stability.

  3. Investigating

    Convex

    We temporarily halted all activity on the affected database cluster to restore it to a healthy state, and are bringing affected customers back online now. Pro customers should see their deployments back online immediately, and we're working on restoring service to remaining customers on this database cluster now.

  4. Investigating

    Convex

    Customers on one of our database clusters are experiencing elevated latency and error rates. We're investigating the cause.