Resolved incident

Major Support interruptions

Coursera · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

We are experiencing a technical issue where some learners cannot contact support and our team cannot reply. This interruption began at 5:39am PST and is being investigated by Zendesk, please check back in the next 30 minutes. We will help as soon as possible! Update: This interruption has been fixed by Zendesk at 1:10 pm PST

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Coursera

    We are experiencing a technical issue where some learners cannot contact support and our team cannot reply. This interruption began at 5:39am PST and is being investigated by Zendesk, please check back in the next 30 minutes. We will help as soon as possible! Update: This interruption has been fixed by Zendesk at 1:10 pm PST