Resolved incident

Issues when exporting translations via UI and API

Crowdin · None · Started

Duration
2h 14m
Severity
None
Status
Resolved

Summary

None · Resolved

After nearly 3 hours of monitoring, we confirm that translations are exported on time, and all connectors are fully accessible. We consider the case as resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Crowdin

    As you may be aware, Amazon AWS has experienced a major service disruption. The initial reports were logged at 8:11 am UTC, and within an hour, we noticed that translations export via UI and API started to fail almost instantly. Other components of Crowdin (dashboard, translation editor) were not impacted. We hope that it did not affect your work significantly. Our ticketing system got impacted too, and we couldn't react to the live chat efficiently. Sorry about that. All services are operational currently. We will keep monitoring the situation and update the incident once we confirm that every Crowdin component works as usual.

  2. Resolved

    Crowdin

    After nearly 3 hours of monitoring, we confirm that translations are exported on time, and all connectors are fully accessible. We consider the case as resolved.