Resolved incident

Degraded Network Connectivity in us-east-1-a region

Crusoe · None · Started

Duration
2h 13m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved. Network connectivity in our us-east-1-a region has been fully restored. We sincerely apologize for any disruption this may have caused and thank you for your patience.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Crusoe

    We are currently investigating reports of degraded network connectivity in our us-east-1-a region. Some customers may be experiencing connection timeouts, SSL handshake failures, or degraded network performance for workloads hosted in this region. Our engineers are actively working to mitigate the issue as soon as possible. We will provide further updates as more information becomes available.

  2. Investigating

    Crusoe

    We have implemented a fix for the network connectivity issues affecting us-east-1-a. We are seeing improvements across impacted services and are actively monitoring the environment to confirm full recovery. We will provide a further update once we have verified complete resolution. We apologize for any disruption this has caused.

  3. Monitoring

    Crusoe

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Crusoe

    This incident has been resolved. Network connectivity in our us-east-1-a region has been fully restored. We sincerely apologize for any disruption this may have caused and thank you for your patience.