Resolved incident

Custom Image Creation Issues in EU-Iceland

Crusoe · None · Started

Duration
2h 30m
Severity
None
Status
Resolved

Summary

None · Resolved

This issue has been resolved. If you are still experiencing any other issues related to this matter, please contact support@crusoe.ai.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Crusoe

    This issue has been resolved. If you are still experiencing any other issues related to this matter, please contact support@crusoe.ai.

  2. Investigating

    Crusoe

    We are currently investigating reports of failures when creating Custom Images in our EU-Iceland (eu-iceland1-a) region. Users may receive "Internal Server Errors" or experience operation timeouts when attempting to create Custom Images from existing disks. If you experience any other issues, please reach out to support@crusoe.ai.