Resolved incident

Control Plane Service Outage

Crusoe · Major · Started

Duration
1h 40m
Severity
Major
Status
Resolved

Summary

Major · Resolved

All Crusoe Cloud services have been restored and are fully operational. We will continue to monitor our platform. If you notice any issues please reach out to support@crusoecloud.com

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Crusoe

    All Crusoe Cloud services have been restored and are fully operational. We will continue to monitor our platform. If you notice any issues please reach out to support@crusoecloud.com

  2. Monitoring

    Crusoe

    We're starting to see signs of recovery across affected services, and our team is monitoring the situation very closely.

  3. Investigating

    Crusoe

    We are expanding the scope of this incident to include the Crusoe console being inaccessible. This means that users are currently unable to log in, view, or manage resources through the Crusoe console interface. We are investigating this alongside the existing issues.

  4. Investigating

    Crusoe

    We are continuing to investigate this issue.

  5. Investigating

    Crusoe

    We are continuing to investigate this issue.

  6. Investigating

    Crusoe

    We are currently experiencing an outage with our 3rd party service provider, which is intermittently impacting the ability to provision and manage Virtual Machines (VMs) across all of our regions.