Resolved incident

VM Connectivity and Performance Degradation in the Iceland Region

Crusoe · Minor · Started

Duration
139h
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Issue resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Crusoe

    Issue resolved.

  2. Monitoring

    Crusoe

    We have mitigated the issue and connectivity is confirmed to be restored. We will monitor overnight.

  3. Identified

    Crusoe

    We have identified the issue and are deploying a fix.

  4. Investigating

    Crusoe

    We are continuing to investigate this issue.

  5. Investigating

    Crusoe

    We have isolated the issue to a subset of VMs within the Iceland region and determined that it is not a core network transport failure. Our Engineering teams are continuing to actively troubleshoot the issue to restore service as soon as possible.

  6. Investigating

    Crusoe

    We are currently investigating an incident affecting VM connectivity and performance in the Iceland region. Our Engineering teams are actively engaged and working to isolate the root cause. We will provide updates as our investigation progresses.