Resolved incident

VM Creation Failure

Crusoe · Minor · Started

Duration
5h 59m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Update: The issue is now resolved. The engineering team has implemented a fix and confirmed that normal provisioning operations have been restored.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Crusoe

    Update: The issue is now resolved. The engineering team has implemented a fix and confirmed that normal provisioning operations have been restored.

  2. Investigating

    Crusoe

    We have identified an issue that is preventing new or restarted Virtual Machines from booting successfully on all instance types. Existing, currently running VMs are not affected and will continue to operate normally. We advise customers to avoid rebooting critical workloads on this hardware until a resolution is in place. Our engineering teams are actively investigating the root cause and are working to restore normal provisioning operations as quickly as possible.