Resolved incident

Investigating Control Plane Failures in US-Southcentral

Crusoe · Major · Started

Duration
1h 53m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Crusoe

    This incident has been resolved.

  2. Monitoring

    Crusoe

    A fix has been applied and the outage has been mitigated. Services have returned to normal operations in US-Southcentral region. We are continuing to monitor the situation and validate preventive measures. Please contact support@crusoecloud.com if you are still experiencing any issues.

  3. Identified

    Crusoe

    We've identified a potential issue on the control plane network and we're working to address the issue currently.

  4. Investigating

    Crusoe

    We're currently investigating an issue impacting our control plane in the US-Southcentral region. Customers may experience errors or timeouts when making certain API calls, including those for creating new virtual machines. Our engineering team is investigating the underlying cause with the highest priority. We appreciate your patience and will provide another update as soon as we have more information.