Sign-in and dashboard errors for some users

Resolved

Minor impact

Started

Lasted 11m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Sign-in is recovering. The issue came from our authentication provider, who has identified the cause and is seeing recovery on their side. We are monitoring to confirm everything is back to normal.

  3. Investigating

    We are investigating an issue affecting sign-in. Signing in, signing out, and loading the dashboard may hang or fail. If you are already signed in, your session should continue to work normally. We will provide another update shortly.