Increased latency across multiple products

Resolved

Minor impact

Started

Lasted 1h 48m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    We are continuing to monitor for any further issues.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Investigating

    We are continuing to investigate an issue affecting multiple products. During this time, some customers may experience: Delayed or missing alert notifications for RUM, Synthetics, APM, and Log-based monitors Errors or delays when querying Logs, including in Log Explorer and Live Tail Delays or gaps in Event Management data Errors or failures in Error Tracking, Cloud SIEM, and Session Replay Degraded performance across Software Delivery products, including CI Visibility Broader platform degradation and intermittent request failures across services

  6. Investigating

    We are currently investigating an issue affecting multiple products. During this time, some customers may experience: Delayed or missing alert notifications for RUM, Synthetics, APM, and Log-based monitors Errors or delays when querying Logs, including in Log Explorer and Live Tail Delays or gaps in Event Management data Errors or failures in Error Tracking, Cloud SIEM, and Session Replay Degraded performance across Software Delivery products, including CI Visibility Broader platform degradation and intermittent request failures across services

  7. Investigating

    We are investigating increased latency across multiple products. As a result of this issue, some users may see delays in data across the platform.