Resolved incident
Delayed processing affecting multiple product data and related alerts.
Datadog EU1 · Minor · Started
- Duration
- 5h 38m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
The issue is now resolved.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Datadog EU1
We are investigating increased processing delays affecting some customers in our EU region. Customers may experience delays in the availability of product data and related alerts. Our teams are actively working to mitigate the issue and restore normal service. We will provide another update as more information becomes available.
Identified
Datadog EU1
We have identified the root cause of the increased processing delays of multiple products affecting some customers in our EU region. Our teams are actively working to mitigate the issue and restore normal service. We will provide another update as more information becomes available.
Identified
Datadog EU1
We have identified the root cause of the increased processing delays of multiple products affecting some customers in our EU region. Our teams are actively working to mitigate the issue and restore normal service. We will provide another update as more information becomes available. Recovery is seen for Metrics, Log Management, RUM, and Cloud SIEM.
Identified
Datadog EU1
We have identified the root cause of the increased processing delays of multiple products affecting some customers in our EU region. Our teams are actively working to mitigate the issue and restore normal service. We will provide another update as more information becomes available. APM is showing signs of recovery.
Investigating
Datadog EU1
We are investigating a new increase in processing delays affecting some customers in our EU region. Customers may experience delays in the availability of product data and related alerts. Our teams are actively working to mitigate the issue and restore normal service. We will provide another update as more information becomes available.
Identified
Datadog EU1
We have identified the root cause of the increased processing delays of multiple products affecting some customers in our EU region. Our teams are actively working to mitigate the issue and restore normal service. We will provide another update as more information becomes available.
Identified
Datadog EU1
We have identified that the delays in processing data for multiple products in EU1 are due to a networking issue with a third-party provider. Our engineering team is actively working on the issue. We will share another update as soon as we have one. We sincerely apologize for the disruption this is causing and greatly appreciate your patience while we work to resolve the issue.
Identified
Datadog EU1
We have identified that the delays in processing data for multiple products in EU1 are due to a networking issue with a third-party provider. Our engineering team is actively working on the issue. We will share another update as soon as we have one. We sincerely apologize for the disruption this is causing and greatly appreciate your patience while we work to resolve the issue.
Identified
Datadog EU1
We have identified that the delays in processing data for multiple products in EU1 are due to a networking issue with a third-party provider. Our engineering team is actively working on the issue. We have seen recovery for Log Management and RUM. Data is no longer delayed for these products and alerting is up to date and operational. We will share another update as soon as we have one. We sincerely apologize for the disruption this is causing and greatly appreciate your patience while we work to resolve the issue.
Identified
Datadog EU1
We have identified that the delays in processing data for multiple products in EU1 are due to a networking issue with a third-party provider. Our engineering team is actively working on the issue. We are seeing delays in Metrics queries, but recovery for APM and Cloud Network Monitoring. We will share another update as soon as we have one. We sincerely apologize for the disruption this is causing and greatly appreciate your patience while we work to resolve the issue.
Monitoring
Datadog EU1
We are monitoring the issue.
Monitoring
Datadog EU1
We are monitoring the issue. We are seeing increased latency for metric queries. Alerting is not impacted.
Monitoring
Datadog EU1
We are monitoring the issue. Query latency is back to the normal baseline for Metrics.
Resolved
Datadog EU1
The issue is now resolved.