Resolved incident

Real user monitoring, distribution and custom processes metrics delayed

Datadog US1 · Minor · Started

Duration
1h 46m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Datadog US1

    We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers. As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost. We will provide further updates as the situation progresses.

  2. Investigating

    Datadog US1

    We are continuing to investigate this issue.

  3. Identified

    Datadog US1

    The issue has been identified and a fix is being implemented.

  4. Identified

    Datadog US1

    The RUM delays have been resolved. We're continuing to mitigate the issues on distribution metrics.

  5. Monitoring

    Datadog US1

    A fix has been implemented and we are monitoring the results.

  6. Resolved

    Datadog US1

    This incident has been resolved.