Delayed RUM data

Resolved

Minor impact

Started

Lasted 2h 37m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

  3. Identified

    We have identified the underlying issue and are working on a fix. It is important to note that no data has been lost, and it will be backfilled and available once the service is operational again.

  4. Investigating

    We are investigating increased latency processing RUM data. As a result of this issue, some users may see gaps or delays in RUM graphs as well as empty or partial query results on RUM Sessions, RUM Analytics, RUM Application, and Error Tracking pages.