Delayed data processing and errors in multiple products

Resolved

Major impact

Started

Lasted 2h 41m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Identified

    The issue has been identified and a fix is being implemented.

  5. Investigating

    We are continuing to investigate this issue.

  6. Investigating

    We are continuing to investigate this issue.

  7. Investigating

    We are continuing to investigate this issue.

  8. Investigating

    We are currently investigating an issue affecting CI Visibility, Test Optimization, Code Coverage, Software Delivery, Preemptive Alerting, Session Replay, RUM Explorer, Agent Observability, Database Monitoring, Event Correlation, Error Tracking, and all Security products in our US1 datacenter. As a result, some users may experience delays in data processing and errors when using affected products. Our engineering teams have identified the issue and are actively working on a resolution. Our engineering teams are actively working to resolve the issue, and we'll follow up with more information shortly. Please let us know if you have any questions or need anything else in the meantime.