Resolved incident

[Deepgram API] Elevated Batch and Streaming STT Error Rates

Deepgram · Minor · Started

Duration
3h 40m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Deepgram

    We are currently investigating an issue where batch and streaming STT requests have degraded performance.

  2. Monitoring

    Deepgram

    An ISP network failure resulted in poor performance along one network path, resulting in degraded performance that primarily affected STT traffic. All network traffic is now routed through a high quality network path and services have recovered. We are actively monitoring.

  3. Resolved

    Deepgram

    This incident has been resolved.