Resolved incident

[Deepgram API] Elevated Batch Error Rates: 400 error code responses

Deepgram · Minor · Started

Duration
23h 8m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Deepgram

    We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.

  2. Investigating

    Deepgram

    We are continuing to investigate this issue.

  3. Monitoring

    Deepgram

    A fix has been implemented and we are monitoring the results.

  4. Monitoring

    Deepgram

    We are continuing to monitor for any further issues.

  5. Investigating

    Deepgram

    We are continuing to investigate an issue. STT batch requests may have returned 5xx errors, and some STT websockets may have experienced high latency, starting at 16:03 UTC.

  6. Monitoring

    Deepgram

    A fix has been implemented and traffic has returned to normal. We are monitoring the results.

  7. Resolved

    Deepgram

    This incident has been resolved.