Elevated Connection Errors

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   9 months ago

   Deepgram

   This incident has been resolved.

2. Monitoring

   9 months ago

   Deepgram

   The implemented fixes have resulted in stable systems since 2026-02-03 17:35 UTC. We are continuing to monitor carefully. The issue primarily impacted STT batch services, with some impact on STT streaming. Specifically, response times and 429 errors increased for batch, and a percentage of connection errors occurred for both batch and streaming.

3. Monitoring

   9 months ago

   Deepgram

   A fix has been implemented and we are monitoring the results.

4. Investigating

   9 months ago

   Deepgram

   We are continuing to investigate this issue.

5. Investigating

   9 months ago

   Deepgram

   We're currently seeing elevated response time, as well as increased 429 errors for batch STT. We're actively working on mitigating the issue.

6. Investigating

   9 months ago

   Deepgram

   We are continuing to investigate this issue.

7. Investigating

   9 months ago

   Deepgram

   We're observing elevated connection error rates at the moment, and we're actively investigating the issue.

8. Monitoring

   9 months ago

   Deepgram

   We saw elevated connection errors from 19:12 to 19:19 UTC, and 20:10 to 20:31 UTC. We're no longer seeing spikes in errors, but we're continuing to monitor the situation.