Resolved incident

Voice Agent API Degraded Service

Deepgram · Minor · Started

Duration
74h 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Deepgram

    This incident has been resolved

  2. Investigating

    Deepgram

    There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.