Resolved incident

Voice Agent third-party provider instability (Claude Sonnet 4.5)

Deepgram · Minor · Started

Duration
180h 37m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Deepgram

    This incident has been resolved.

  2. Investigating

    Deepgram

    We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.