Resolved incident

[Deepgram API] Elevated Streaming STT Error Rates

Deepgram · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts. While rolling out a new data center, we detected streaming errors and immediately removed it from rotation. Traffic to the new site had been intentionally limited to a small percentage while we verified the rollout, which limited the number of affected requests. This is now fully resolved.

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Deepgram

    Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts. While rolling out a new data center, we detected streaming errors and immediately removed it from rotation. Traffic to the new site had been intentionally limited to a small percentage while we verified the rollout, which limited the number of affected requests. This is now fully resolved.