Resolved incident

Issues with downstream LLM provider in Voice Agent API

Deepgram · Minor · Started

Duration
26m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Deepgram

    This incident has been resolved.

  2. Identified

    Deepgram

    There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.