Resolved incident

Voice Agent third-party provider instability (Google Gemini LLMs)

Deepgram · Minor · Started

Duration
242h 22m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Deepgram

    This incident has been resolved.

  2. Identified

    Deepgram

    We are currently observing elevated error rates from our downstream third-party provider, Google Gemini LLMs. Deepgram infrastructure, including our canaries, remains healthy; however, Voice Agent customers using bring-your-own (BYO) Gemini LLMs may experience degraded performance or intermittent failures on LLM think requests. We are monitoring the situation and tracking the provider’s status at https://aistudio.google.com/status. We will provide further updates as more information becomes available or if we observe broader impact.