Resolved incident

400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URL

Deepgram · Minor · Started

Duration
6h 13m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue was resolved at 19:47 UTC.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Deepgram

    The issue was resolved at 19:47 UTC.

  2. Identified

    Deepgram

    Between the hours of 13:35 UTC - 19:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.