Resolved incident

Issues with downstream LLM provider in Voice Agent API

Deepgram · None · Started

Duration
20h 30m
Severity
None
Status
Resolved

Summary

None · Resolved

The upstream Anthropic incident affecting Claude models has been resolved and error rates have returned to normal. Voice Agent functionality should now be operating as expected.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Deepgram

    The upstream Anthropic incident affecting Claude models has been resolved and error rates have returned to normal. Voice Agent functionality should now be operating as expected.

  2. Identified

    Deepgram

    There is an ongoing Anthropic outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration. The incident started at Feb 17, 2026 - 20:15 UTC