Resolved incident

Elevated Latency and Errors for Batch STT (US)

Deepgram · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Deepgram

    We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.

  2. Resolved

    Deepgram

    An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.