Resolved incident

Voice Agent API Degraded Performance

Deepgram · Minor · Started

Duration
2h
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Deepgram

    This incident has been resolved.

  2. Identified

    Deepgram

    We are continuing to monitor this issue.

  3. Identified

    Deepgram

    There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.