Captions and layers are not rendering when exported

Resolved

Started

Lasted 14h 21m

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Updates

  1. Resolved

    This issue is now resolved.

  2. Monitoring

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  3. Investigating

    Some users have reported that captions and text elements are not rendering correctly and when exported. This may appear as a black box. We are actively investigating this issue and will update here as we find more information.