Projects reverting to earlier revisions after reopening

Resolved

Started

Lasted 1h 17m

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Updates

  1. Resolved

    The underlying cause of this issue has been resolved. Affected projects will not automatically restore to the correct version, but it is possible to manually restore the edits using the following steps: • In the Version History, look for an entry highlighted in yellow or red (around the failed merge) with a "Fix" button • Click "Fix" and use the Compare Changes option to open the ‘lost’ version in another tab • Copy/paste the missing content back into the current version If the highlighted entry does not contain the lost edits, work backward several versions to see if they appear, then follow the same steps to restore them

  2. Investigating

    Some users are seeing a collaborator sync issue where opening a project causes it to revert to an earlier version. We are currently investigating the underlying issue.