Some users are unable to start Recordings

Resolved

Started

Lasted 4h 31m

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Updates

  1. Resolved

    This issue is now resolved.

  2. Monitoring

    We are monitoring to ensure the system continues to be operational.

  3. Identified

    We have identified the underlying issue and are working to restore functionality.

  4. Investigating

    We have detected a problem with instability when starting recordings. At this time, it primarily seems to affect users who record from the Desktop application. The team is currently investigating.