Changes not populating for all editors in some projects

Resolved

Started

Lasted 4h 44m

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Updates

  1. Resolved

    This issue is now resolved.

  2. Monitoring

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  3. Identified

    We have identified the underlying issue and are working to restore functionality.

  4. Investigating

    We have detected a Live Collaboration problem where project changes are not populating in real time for other editors of the same project. This is only occurring for a very small number of projects, and all edits are still being saved to the cloud. We are currently investigating the root cause of this behavior.