Degraded performance - Publish Projects

Resolved

Started

Lasted 14h 26m

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Updates

  1. Resolved

    This issue is now resolved.

  2. Monitoring

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  3. Identified

    Projects with layout packs or captions using certain fonts are failing to publish. We have identified the underlying issue and are working to restore functionality.

  4. Identified

    Projects with layout packs or captions using certain fonts added between 01:00 and 03:00 UTC are failing to publish. We have identified the underlying issue and are working to restore functionality.

  5. Monitoring

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  6. Investigating

    We have detected a problem with publish and are investigating the underlying issue.