Transcription is failing for some users

Updates

1. Resolved

   8 months ago

   This issue is now resolved.

2. Monitoring

   8 months ago

   Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

3. Identified

   8 months ago

   We have identified the underlying issue and are working to restore functionality.

4. Investigating

   8 months ago

   We have detected a problem where transcription is failing for some users, and we're investigating the underlying issue.