Messaging failures

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   3 months ago

   Discord

   We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.

2. Identified

   3 months ago

   Discord

   We are continuing to work on a fix for this issue.

3. Identified

   3 months ago

   Discord

   We are actively working toward system recovery and will post another update in 10 minutes.

4. Monitoring

   3 months ago

   Discord

   We have a fix in place are seeing recovery, although some users may still be seeing impact.

5. Monitoring

   3 months ago

   Discord

   We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.

6. Resolved

   3 months ago

   Discord

   This incident has been resolved.