Messaging failures

Resolved

Critical impact

Started

Lasted 1h 27m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.

  3. Monitoring

    We have a fix in place are seeing recovery, although some users may still be seeing impact.

  4. Identified

    We are actively working toward system recovery and will post another update in 10 minutes.

  5. Identified

    We are continuing to work on a fix for this issue.

  6. Identified

    We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.