Resolved incident

UK/AU: Issues Completing Age Verification via k-ID

Discord · Minor · Started

Duration
23m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

k-ID age verification is operating normally again in the UK and Australia. Previously age verified users were not impacted.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Discord

    Some users in the UK and Australia may be unable to complete new age verification via k-ID. Users who have already completed age verification should not be impacted. We’re actively working with k-ID on a resolution and will share updates here as we learn more.

  2. Monitoring

    Discord

    k-ID has deployed a fix for UK/AU age verification issues. We’re monitoring to ensure age verification is working normally. Previously age verified users should not be impacted.

  3. Resolved

    Discord

    k-ID age verification is operating normally again in the UK and Australia. Previously age verified users were not impacted.