Infrastructure Instability

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   9 months ago

   DNSimple

   We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems. Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more. Thank you for your patience.

2. Investigating

   9 months ago

   DNSimple

   We are running restores to bring back services online

3. Identified

   9 months ago

   DNSimple

   The issue has been identified and a fix is being implemented.

4. Identified

   9 months ago

   DNSimple

   Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster. Thank you for your patience

5. Identified

   9 months ago

   DNSimple

   We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes.

6. Identified

   9 months ago

   DNSimple

   We've started restoring backend services. We expect to have services restored shortly!!

7. Identified

   9 months ago

   DNSimple

   Restores are completing and we will be bringing DNS services back online soon.

8. Identified

   9 months ago

   DNSimple

   Nameservers are currently recovering, and we are bringing other services online.

9. Identified

   9 months ago

   DNSimple

   We've restored half of our infrastructure, and are presently restoring services for the other half.

10. Identified

    9 months ago

    DNSimple

    We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services. Thanks.

11. Identified

    9 months ago

    DNSimple

    Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services.

12. Monitoring

    9 months ago

    DNSimple

    All systems are currently operational and the team is continuing to monitor while we investigate.

13. Resolved

    9 months ago

    DNSimple

    This incident has been resolved.