Resolved incident

Email Delivery Issues

DNSimple · Minor · Started

Duration
21m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We’ve traced the email delivery failures to hard bounces and automatic suppressions affecting specific recipient addresses. We're resolving this incident.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    DNSimple

    We’re currently experiencing problems sending transactional and notification emails to a subset of users. Messages to affected addresses may be delayed or fail to arrive. Our team is investigating the root cause with our email provider and will post updates as soon as we have more information. Thanks for your patience while we work to restore full delivery.

  2. Resolved

    DNSimple

    We’ve traced the email delivery failures to hard bounces and automatic suppressions affecting specific recipient addresses. We're resolving this incident.