Email Delivery Issues

Resolved

Minor impact

Started

Lasted 21m

View official incident ↗

Updates

  1. Resolved

    We’ve traced the email delivery failures to hard bounces and automatic suppressions affecting specific recipient addresses. We're resolving this incident.

  2. Investigating

    We’re currently experiencing problems sending transactional and notification emails to a subset of users. Messages to affected addresses may be delayed or fail to arrive. Our team is investigating the root cause with our email provider and will post updates as soon as we have more information. Thanks for your patience while we work to restore full delivery.