Sporadic DNS resolution issues on zone with DNSSEC enabled

Resolved

Minor impact

Started

Lasted 1h 26m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The rollback has completed. The nameservers that were previously returning invalid data are serving now correct responses. It might take up to the TTL value of the corresponding records to clear out cached responses.

  3. Identified

    We are rolling back a recent deployment to a stable version of our nameservers

  4. Identified

    We are continuing to work on a fix for this issue.

  5. Identified

    We are currently investigating an issue while certain DNSSEC-enabled zones are sporadically returning SERVFAIL. Zones without DNSSEC are not affected.