DNS resolution issues

Resolved

Minor impact

Started

Lasted 1h 56m

View official incident ↗

Updates

  1. Resolved

    This network issue has been resolved fully. If you have any further issues please let us know by emailing support@dnsimple.com

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    We have isolated the DNS resolution issues only with IPv6 on ns1.dnsimple.com & ns3.dnsimple.com. We're continue to look deeper into this situation. If you're experiencing these issues yourself, please email support@dnsimple.com with traceroutes and dig trace queries if you can.

  4. Investigating

    We're receiving reports of DNS resolution issues and we are investigating. If you're experiencing these issues yourself, please email support@dnsimple.com with traceroutes and dig trace queries if you can.