Resolved incident

Background job delays impacting sync and email delivery

Doppler · Critical · Started

Duration
1h 7m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Doppler

    We're currently investigating an issue involving delays in background job processing that's impacting integration syncs, email delivery, activity log delivery, and webhook delivery (amongst other things). Impacted integration syncs will show as failed with "Out of sync". If expected emails aren't being received, it's likely related to this as well.

  2. Investigating

    Doppler

    We are continuing to investigate the issue.

  3. Identified

    Doppler

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    Doppler

    A fix has been implemented and we're monitoring the situation. All unprocessed jobs have now been processed.

  5. Resolved

    Doppler

    This incident has been resolved.