Resolved incident

API unavailable due to contention over database locking

Doppler · Major · Started

Duration
< 1m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Our API experienced an 11 minute outage due to database contention over locking our Workplace table. The issue resolved itself once the locks expired. We've refactored the affected component to achieve the desired result without locking. We'll be exploring a more holistic fix to prevent this issue from occurring in other components.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Doppler

    Our API experienced an 11 minute outage due to database contention over locking our Workplace table. The issue resolved itself once the locks expired. We've refactored the affected component to achieve the desired result without locking. We'll be exploring a more holistic fix to prevent this issue from occurring in other components.