Resolved incident

Regional outage - Elastic Inference Service (EIS)

Elastic · Minor · Started

Duration
2h 6m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Elastic

    We have identified continued impact for a subset of affected customers using EIS. Our team is investigating an issue with the previous remediation and is working to ensure all affected environments are fully restored.

  2. Monitoring

    Elastic

    The issue affecting a subset of customers with EIS in EMEA regions has been mitigated and the service have been restored.

  3. Resolved

    Elastic

    The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.