Resolved incident

Elevated Error Rates Affecting Managed OTLP

Elastic · Minor · Started

Duration
1h 51m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Elastic

    We are currently investigating elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. Our team is actively investigating the root cause. We will provide an update within 30 minutes.

  2. Investigating

    Elastic

    We are continuing to investigate elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. We will provide an update within 1 hour.

  3. Identified

    Elastic

    We have identified the root cause of the elevated error rates affecting serverless managed OTLP. A mitigation has been applied and we are monitoring to confirm error rates return to baseline. Based on our investigation, customer workloads were not affected.

  4. Resolved

    Elastic

    This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.