Kibana access restored for UI-assigned Organization Owners on Hosted deployments

Resolved

Major impact

Started

Lasted 21h

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

  3. Identified

    Update: This incident is still ongoing and we are continuing to investigate.

  4. Identified

    We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.