Resolved incident

Kibana access restored for UI-assigned Organization Owners on Hosted deployments

Elastic · Major · Started

Duration
21h
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Elastic

    We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

  2. Identified

    Elastic

    Update: This incident is still ongoing and we are continuing to investigate.

  3. Monitoring

    Elastic

    Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

  4. Resolved

    Elastic

    This incident has been resolved.