Resolved incident

EIS elevated 5xx error rates for model google-gemini-embedding-001

Elastic · Major · Started

Duration
4h 5m
Severity
Major
Status
Resolved

Summary

Major · Resolved

An incident with an upstream service provider has been resolved, and access to the model is now restored.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Elastic

    We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected: - .google-gemini-embedding-001 We're investigating and will update again in 2 hours or if there's a change in status.

  2. Investigating

    Elastic

    Errors are coming from the provider API (Google). The incident has been escalated to them, and we are still waiting for a response.

  3. Resolved

    Elastic

    An incident with an upstream service provider has been resolved, and access to the model is now restored.