SIP Call Failures

Resolved

Started

Lasted 1h 35m

View official incident ↗

Updates

  1. Resolved

    We have taken measures to restore full SIP functionality and tracked error rates as they have returned to baseline.

  2. Investigating

    Starting at 19:50 UTC, calls to a portion of phone numbers imported into the ElevenLabs Agent Platform are failing. We are currently working to isolate the root cause and restore full functionality.