Some ElevenAgents calls failed to start

Resolved

Started

Lasted 2h 36m

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Updates

  1. Resolved

    The issue has been fully resolved and everything is functional again.

  2. Monitoring

    We have released another fix, the error rate is now down.

  3. Identified

    We are still seeing some calls that are failing, our team is currently applying a new fix.

  4. Monitoring

    The calls are working now.

  5. Investigating

    We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now.