Batch calling degraded in EU residency

Resolved

Started

Lasted 5h 8m

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Updates

  1. Resolved

    Latency has since decreased, and we are working on adding more alerts on our side to help us identify and respond to similar latency issues earlier.

  2. Identified

    Outbound Batch calls in the European residency experienced dispatch delays of up to 30 minutes between 08:00 and 11:00 UTC.