Increased Dubbing Latency and Failure Rate

Resolved

Started

Lasted 6h 32m

View official incident ↗

Updates

  1. Resolved

    After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.

  2. Monitoring

    Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.

  3. Monitoring

    Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.

  4. Monitoring

    We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.

  5. Investigating

    We are currently investigating increased latency and request failures affecting Dubbing.